The BondNow pilot gives your residents, your families, and your team 8 weeks to experience what genuine connection looks like before you commit to anything.
When CQC inspectors describe the difference, it’s almost always the same: residents and families feel genuinely connected to the life of the home or agency.
BondNow does not add a process to achieve Outstanding. It makes Outstanding the natural result of the way your organisation operates every day.
Most providers don’t join a pilot because of the product. They join because something isn’t working and they have run out of good answers.
Three things, every single day of the pilot.
When a family member calls, the device connects without buttons, swipes, or passwords. For residents with dementia, limited mobility, or low confidence with tech, this is the moment that changes everything.
Photos shared from the app appear on the resident’s device within seconds. Families share whenever they want. Residents see it right away without needing anyone to help.
A shared collection every family member can contribute to. It rotates throughout the day on the resident’s screen. Not a screensaver the feeling of being part of family life.
They never have to do a single thing. Connection happens without effort from the person who needs it most.
No new process. No extra work. One short onboarding session then the platform runs itself.
Connected from the moment it arrives. Families can call the same day the device is set up.
Six steps. Simple, transparent, and designed to fit your day.
Pick one resident and their family where the difference will be visible and real. We can help you choose if you’re unsure.
Sign a straightforward pilot agreement. A refundable device deposit is required. If you choose not to continue, we arrange free collection of the device.
Ships pre-configured. Connect to Wi‑Fi, log in, and it’s live. One short onboarding session (remote, about an hour).
Invite family members and carers to one shared circle. Families can call the same day.
A quick call or message from your dedicated contact. What’s working, what isn’t, and what would make it better.
Review connection activity, family feedback, and operational impact. Continue, expand, or end no automatic billing.
Recommend BondNow to another provider and you earn a referral fee that goes into a fund your organisation controls.
Use referral income for recognition, team events, or wellbeing initiatives.
Fund activities and enrichment that improve quality of life and support Outstanding evidence.
Grow a network of providers shaping the roadmap and sharing best practice.
Families reach their relative directly without routing through your team.
From residents, families, and carers what changed, what didn’t, and why.
Built naturally over 8 weeks. Inspectors see lived practice, not inspection-day performance.
To the gap between visits that no schedule has ever been able to close.
Join the pilot and see what connection looks like when technology finally gets out of the way.
