The carer comes twice a day. In between, nobody is there, and you are at work trying not to think about it. BondNow gives you a way to look in on him whenever you need to, without him having to reach a phone or press anything.
The clinical side is organised. It is the twenty two hours a day nobody planned for that keeps you awake.
Getting to the phone before it stops ringing was manageable a month ago. It is not now, and neither of you wants to say so out loud.
Fifteen minutes in the morning, twenty at teatime. The rest of the day is his own, and that is exactly what worries you.
This was not planned. You are managing medication, appointments and your own job. A gadget that needs setting up is not help.
The device arrives ready. It sits where he spends his day, screen always on. When you call, your name is announced out loud on his device, and the call connects itself in about ten seconds. If he is in another room, it waits, and connects when he comes back.
BondNow is a companion, not a safety system. It is not a monitored alarm service and not a medical device. It does not call 999, it does not detect falls, and it must not replace telecare, a pendant alarm, or the care package you have been given. If you are arranging support after a discharge, arrange those things too. BondNow is the part that keeps him connected to you in between.
We ship it configured and ready to use, so there is nothing to set up when it gets there. Order it and it is on its way. If timing matters because a discharge date is fixed, email us and we will tell you exactly where you stand.
No. The family runs it. If your care agency wants to be part of the circle and share the occasional photo after a visit, they can be added, but nothing about BondNow depends on them doing so.
No. That is the situation it is designed for. He does not need to remember anything, recognise an icon, or find a button. Your face appears and your voice is there. Nothing is asked of him.
Then that is good news. You have 60 days from delivery to return the device for a full refund, and the first two months of subscription are free, so nothing else will have been taken. You can also cancel the subscription at any time later, with no minimum term.
£250 once, £14.50 a month with the first two months free, and 60 days to change your mind.