£250 set-up fee. £14.50 a month. 60 days to change your mind.

One price, one plan, no tiers to work out. The first two months of subscription are free, so the only thing you pay to begin with is the set-up fee.

Set-up fee

The device: £250

A dedicated 11 inch tablet that arrives already set up and locked to BondNow. Nothing else on it. No menus, no notifications, no passwords for your relative to remember.

  • Ships pre-configured and ready to use
  • Screen always on, showing family photos and videos
  • Rugged, waterproof and built to survive a knock
  • Updated remotely by us, so nobody has to maintain it
  • Three year warranty
Then monthly

The subscription: £14.50 a month

Free for the first two months. It starts automatically after that unless you cancel, and you can cancel at any time.

  • Unlimited family members and friends in the circle
  • Unlimited groups, and unlimited calls
  • Photos and videos shared by everyone, all day
  • Live radio, played now or on a schedule
  • Gentle spoken reminders, set from your phone
  • New companion features as they arrive, at no extra cost
  • Support from a real person

Works with iPhone and Android. No minimum term. No cancellation fee.

Worried it will be complicated? This is all of it.

Half a minute, start to finish. The set-up is yours, not theirs.

If it is not right, you get your money back.

Try BondNow for 60 days from the day it arrives. If it does not suit your family, email us and we will arrange the return and refund the £250 in full. Because the first two months of subscription are free, cancelling in that window means no subscription payment is taken at all.

This guarantee is offered on top of your legal rights, not instead of them. The full terms are on our Terms of Service page.

What it costs compared with the alternatives

Typical UK list prices for products a family might consider, at July 2026.

Option
To start
Ongoing
One-button video screen
About £570
About £18 a month
Companion care visits
Nothing up front
£25 to £30 an hour
Care home family portal
Nothing up front
Bundled with the home
BondNow
£250 set-up fee
£14.50 a month

BondNow is the only one of these where the older person gets their own device and their own experience. See the full comparison.

Care homes and home care agencies

Providers do not buy this the way a family does. We run a free 8 week pilot first, with your own measured results at the end of it, and there are two commercial models after that: buy devices and offer BondNow as part of your service, or recommend it to families and earn a referral fee.

Questions about cost

Is there anything else to pay?

No. A £250 set-up fee and £14.50 a month covers everything: unlimited family members, unlimited calls, photos, videos, radio, reminders, updates and support. There is no per person charge.

When does the £14.50 start?

Two months after you order. The subscription is free for the first two months and then begins automatically unless you cancel before it starts.

Do I need a separate subscription for each family member?

No. One subscription covers the whole circle. Everyone downloads the app on their own phone, and there is no limit on how many people join or how often they call.

Can I cancel?

Yes, at any time. There is no minimum term and no cancellation fee. Cancellation takes effect at the end of the month you have already paid for.

What happens if the device breaks?

It is covered by a three year warranty. If it develops a fault in normal use we repair or replace it. The device is also built for everyday life: it is waterproof and designed to take a knock.

Do I need to buy a tablet if we already have one?

The BondNow device is a managed tablet locked to one application, with no other apps, menus or notifications on it. That is what makes it work for someone who cannot use an ordinary tablet, so it is supplied as part of the service rather than installed on an existing device.

Do you deliver outside the UK?

Yes. The device ships internationally and calls work from anywhere, so families spread across countries can all join the same circle.

Start with one call. See how it feels.

60 days to decide, and your money back if it is not right for your family.