She has moved in. You have not been shut out.

The staff are kind and the room is nice and you still drove home feeling like you had left her somewhere. BondNow puts a device in her own room so you can be part of an ordinary Tuesday, not just the Sunday visit and the monthly update.

Hands placing a framed family photograph onto a shelf in a care home bedroom being made personal

The guilt is not really about the home

You made the right decision. It still feels like this, and most families do not say so out loud.

You have to go through somebody

Ringing the home means asking a busy person to fetch your mother to a shared phone. You do it less often than you want to, because you do not want to be a nuisance.

Reports are not a relationship

You know she ate lunch and slept well. You do not know whether she laughed today, and that is the thing you actually wanted to know.

The grandchildren have stopped coming

Care homes are strange places for children. Fifteen minutes in a lounge is hard work for everyone, so visits quietly become rarer.

Her own device, in her own room

Not the shared floor phone and not the front desk. When you call, your name is announced out loud on her device, and the call connects by itself. No staff member has to be found, and nobody has to be asked for permission.

  • Call at bedtime, or on a Tuesday afternoon, without arranging anything
  • Photos from the whole family appear on her screen through the day
  • The grandchildren can send a ten second video instead of enduring a visit
  • Care staff can join the circle if you want them to, but nothing depends on them

What changes for her, and for you

She is still in the middle of the family

A resident whose screen shows her grandchildren all afternoon is a resident with a life outside the building. Staff notice that, other residents notice it, and so does she.

You are a daughter again, not a visitor

When you can drop in for four minutes on a weekday, the Sunday visit stops carrying all the weight. That is the change families describe first.

Questions about care homes

Do I need the home's permission?

It is worth telling them, as a courtesy and so they know what the device is. It needs somewhere to sit and a plug. It does not connect to their systems, does not need their wifi password from you, and creates no work for staff.

Will it make more work for the carers?

No. That is the point of it. Families run it themselves, and calls connect without anyone being fetched. If anything it replaces the calls your family currently makes to the office.

What if she moves rooms or homes?

It goes with her. The device is hers, not the home's, and it needs nothing more than power and an internet connection wherever it ends up.

Could our home offer this to everyone?

Yes, and some do. If you think your mother's home would be interested, send them to our page for care homes. There is a free 8 week pilot and two ways to run it commercially.

Is it a monitoring or alarm system?

No. BondNow is not a monitored alarm service and not a medical device. It does not call 999 and it does not detect falls. Her care home remains responsible for her care and safety.

Be part of an ordinary Tuesday.

£250 once, £14.50 a month with the first two months free, and 60 days to change your mind.