BondNow Care for care homes · pilots in 2027

Get to a fall in minutes, not at the next check.

Pressure mats go off every time someone turns over. Call bells only help if a resident can reach them. And proving how fast you responded means paperwork after the shift. BondNow Care alerts your night team automatically, with three signals that check each other, and records every response as it happens. CQC audit ready.

Join the care homes waiting listTry the dashboard
02:41Night shift24Residents
Room 14: may have fallen
Wristband alert, sent on its own. Jo and Amir alerted.
RespondJo is nearest
Jo is with Edna
02:44 · Fall, no injury · logged · family told

2:40am. Two carers. Thirty rooms.

Night checks are hourly. Edna in Room 14 gets up to use the en-suite at twenty to three, between checks.

Her call bell is on the bedside table. The pressure mat went off twice already tonight when she turned over.

If she falls now, the next person to know could be the carer on the three o'clock round.

A sample scenario, not a real home.

The problems with how falls are caught today

The problem

False alarms, and falls missed between checks

Mats go off on every turn. Call bells stay on the bedside table. Hourly checks wake residents who were sleeping fine.

BondNow Care

Three signals that check each other

A wristband residents actually wear, PIR motion sensors and Wi-Fi sensing in the room. Together they mean fewer missed falls and fewer false alarms, so staff trust the alerts they get.

The problem

No proof of how fast you got there

Response times are written up from memory after the shift, if they're written up at all.

BondNow Care

CQC audit ready

Alert, responding, with the resident, outcome. Every step is time-stamped as it happens, and the falls log exports for incident reports, falls reviews and your evidence for Safe and Responsive.

The problem

New systems mean contractors and training

Wiring, downtime, and a training day nobody has time for.

BondNow Care

Any member of staff can set it up

About 5 minutes a room: scan, plug in, stick on, pair. No tools, no wiring, no special skills. Staff learn the dashboard in minutes.

The problem

Cameras, and one more gadget

Camera monitoring raises privacy and consent questions. And a fall system does nothing for residents on ordinary days.

BondNow Care

No cameras. One platform.

No cameras or microphones. BondNow is included, so residents get calls that answer by themselves, shared photos and memories, and families get updates without ringing the office.

Wristband battery: up to 6 months between charges, so it isn't sitting on a charger at night.

Night view

Check the rooms that need it

See who's resting, who's up and who's been in the bathroom longer than usual, room by room. A suggested checks list puts the rooms that need you first, so you can plan rounds around the night that's actually happening.

BondNow Care supports your night checks policy and each resident's care plan. It doesn't replace them.

Falls log

Evidence that helps you aim for Outstanding

Every alert, time to reach the resident and outcome, recorded without forms. Use it in falls reviews, handovers and inspections to show how your team responds, night after night.

Families

Families informed, without a phone call

With the resident's consent, relatives get a calm update in the BondNow app: "Your mum had a fall at 2:41am. Staff were with her by 2:44. She's comfortable." Fewer worried calls to the office, more trust in your care.

Easy onboarding

Live in a day, not a quarter

We help you set up the first rooms. Staff get alerts on the dashboard and their phones, with a single "I'm going" button. No new passwords for residents, nothing for them to learn.

A night shift with BondNow Care

Dramatisation. Sample scenario.

Try the dashboard

Step through a real-life moment, or click around the dashboard yourself.

Try it as Jo, night carer

Willow House, 24 rooms, two carers on nights. Pick a moment and step through what the dashboard shows.

care.bondnow.net/willow-houseDemo · sample data
Room 14, Edna W.: may have fallenWristband alert, sent on its own · 02:41

Overview

Tuesday · 02:40 · night shift
Residents24
Urgent0
Check in1
Settled23

First floor · live

SettledUp and movingCheck inUrgentWristband off

Live alerts

Since lights out (22:00)

RoomStatus nowNight so far

Suggested checks

Ordered by need. Supports your night checks policy and each resident's care plan. It doesn't replace them.

Room 14 · Edna W., 86

WristbandWorn · 74%
Last movement02:12
Alerts, 30 days2

Routine, last 14 nights

Times up in the night (usual range 0 to 1)
Pattern to discuss: up 3 or more times on 4 of the last 5 nights. Night-time trips are when falls are most likely. You may want to review her care plan or speak to her GP.

BondNow Care shows changes in routine. It doesn't diagnose anything.

Alert history

Family

Daughter, Karen W. · BondNow app
Consent recorded 4 Sep: family told about falls and help button presses. Not told about routine insights.
Median time to reach resident3m 10s
Alerts this month11
False alarms2

Every alert, recorded

WhenRoomAlertReachedOutcome

Alerts by time of day

Most alerts this month were between 2am and 5am. Useful for your next falls review and for planning night staffing.

Ready for incident reports, falls reviews and CQC evidence (Safe, Responsive).

Devices

RoomWristbandRoom sensorsBathroom sensor

Room 14, Edna W.

May have fallen · wristband alert, sent on its own · 02:41
Alert
Going
With resident
Outcome
Who's going?
Jo: "I'm going". Everyone on shift can see it, so no one doubles up.
What happened?
"Your mum had a fall at 2:41am. Staff were with her by 2:44. She wasn't hurt and is back in bed, comfortable."
Saved. Alert 02:41, Jo going 02:41, with her 02:44. Added to the falls log, and her daughter Karen has been told.
Every room is set up the same way, in about 5 minutes, with no tools:

1. Scan each sensor with the BondNow Care app and choose the room.
2. Plug the room sensor into a wall socket.
3. Stick the bathroom sensor to the wall with its sticky pad. No drilling.
4. Scan the wristband and link it to the resident.

Sample data. Names and figures are invented for the demo. BondNow Care pilots begin in 2027.

Set up a room in about 5 minutes. No tools, no wiring.

Step 1

Scan

Scan each sensor with the BondNow Care app and choose the room.

Step 2

Plug in

Plug the room sensor into a wall socket. The socket still works.

Step 3

Stick on

Stick the bathroom sensor to the wall with its sticky pad. No drilling.

Step 4

Pair

Scan the wristband and link it to the resident. Done.

No contractors, no special skills, no downtime. Any member of staff can do it.

How it compares

Most homes use a mix of these. Here's where BondNow Care fits.

BondNow CareCall bellsPressure matsAcoustic monitoringCamera monitoringScheduled checks
Alerts without the resident pressing anythingYesNoYes, on movementYes, on soundYesNo
Fewer false alarms from normal movementThree signals check each otherNot applicableNo, goes off on turningPartlyPartlyNot applicable
Goes with the resident, room to gardenYes, wristbandNoNoNoNoNot applicable
No cameras or microphonesYesYesYesUses microphonesUses camerasYes
Doesn't wake settled residentsYesYesYesYesYesOften wakes them
Installed by your own staff, no wiringYes, about 5 min a roomUsually wiredYesUsually installerUsually installerNot applicable
Time-stamped response log, ready to export for CQCYesSome systemsNoSome systemsSome systemsPaper or care records
Families informed automatically, with consentYesNoNoNoNoNo
Residents' everyday connection with familyYes, BondNow includedNoNoNoNoNo

Typical features of each type of product. Individual products vary. BondNow Care features are planned for 2027 pilots.

Practical, and honest about what it is

  • Supports your team's judgement. It doesn't replace falls risk assessments, care plans or checks set by your policies.
  • Safety and wellbeing awareness, not clinical monitoring. It isn't a medical device and doesn't diagnose.
  • No device catches every fall. Three signals close as many gaps as possible.
  • Consent and capacity built into setup, including best-interests decisions under the Mental Capacity Act
  • We'll support your data protection impact assessment
  • Works alongside your care records system. Integrations are planned: tell us which one you use.

Pilots in 2027

We're looking for a small number of care homes to shape BondNow Care with us. Pilot partners get early access, hands-on setup support and a direct line to the team building it.

Register your interest

Join the care homes waiting list

Hear first about pilots, pricing and launch. If you'd like to pilot, we'll be in touch personally within two working days.

Brevo form (care-homes) goes here

We don't ask for any information about residents. Privacy policy

Questions from care homes

Will it catch every fall?

No device catches every fall. BondNow Care uses three signals that check each other (the wristband, PIR motion sensors and Wi-Fi sensing) plus a help button, to close as many gaps as possible. It supports your existing checks and policies rather than replacing them.

Does it make us CQC ready?

It gives you a time-stamped record of every alert and response, ready to export for inspections, falls reviews and incident reports. That's strong evidence for Safe and Responsive. Your rating still depends on your whole service, and we won't claim otherwise.

How much will it cost?

We'll share pricing with the waiting list first, once we've completed early pilots and know what works for homes of different sizes.

How often do the wristbands need charging?

Up to 6 months between charges, depending on use. The dashboard shows each battery level and warns you well before one runs low.

How does it work with shared rooms and communal areas?

The wristband goes with the resident everywhere. Room sensors work best in single rooms and en-suites. We'll confirm the right setup for your building during the pilot.

What about consent and residents who lack capacity?

Setup records each resident's consent, or a best-interests decision under the Mental Capacity Act, and who in their family can be told what. There are no cameras or microphones, which keeps it proportionate.

Does it integrate with our care records?

Not yet. The falls log exports to CSV and PDF. Integrations with the main care records systems are planned, and the systems our waiting list uses will come first.

Is it a medical device?

No. BondNow Care alerts staff when someone may have fallen or needs help, and shows changes in routine. It doesn't diagnose or predict anything.

Not a care home?

BondNow Care has versions for home care services and for families.

For home careFor families
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