BondNow Care · coming 2027

If Mum falls, you'll know straight away. Even from the other side of the world.

Most pendant alarms only work if she presses the button. Smartwatches need charging every day or two. Cameras feel like being watched. BondNow Care uses three signals that check each other, a wristband that lasts up to 6 months, and no cameras. If she falls, BondNow Connect answers by itself, so you can talk to her while help is on the way.

Sydney5:42am
Leeds7:42pm

The fall is often not the worst part. The wait is.

Last winter, Margaret slipped in her kitchen in Leeds. She couldn't get up, and she couldn't reach her phone.

She waited on the floor until her carer arrived at eleven the next morning.

Her daughter Sarah found out from a voicemail, ten hours later, on the other side of the world.

Margaret was alright. Sarah hasn't slept properly since.

Around 1 in 3 people over 65 have a fall each year, and around half of people over 80. (NICE)

Margaret and Sarah are a sample story, not real customers.

Two people, both right

Her

"I'm not wearing one of those alarm pendants. I'm not that old."

She runs her own home and her own day. She doesn't want to be watched, and she doesn't want to be a bother.

You

"I can't get there. I just need someone to know."

You can't pop round. When a call goes unanswered, you're left guessing, sometimes for hours.

BondNow Care is built so both of you are right.

Why most fall alarms aren't enough

The problem

They miss falls, or cry wolf

A pendant only helps if she presses it, and many people can't or don't after a fall. Some sensors go off at the wrong moments, until everyone stops trusting them.

BondNow Care

Three signals that check each other

Her wristband, motion sensors and Wi-Fi sensing in her home work together. That means fewer missed falls and fewer false alarms.

The problem

The watch is on the charger

Smartwatches need charging every day or two, so they're often off her wrist when it matters.

BondNow Care

Up to 6 months between charges

She puts it on like a watch and forgets about it. If she takes it off for a bath, her home still notices.

The problem

Cameras in her home

"I'm not having a camera in my bedroom." Most parents say no, and they're right to.

BondNow Care

No cameras. No microphones.

Small sensors notice movement and routine, not faces. Nothing to watch her, nothing to listen in.

The problem

An alarm and nothing else

A fall alarm calls a call centre. It doesn't help you talk to her, share a photo, or keep your brother in the loop.

BondNow Care

One platform for her care

BondNow is included. Two-way calls that answer by themselves on BondNow Connect, shared photos and memories, and updates for her whole care circle.

Three ways it can tell she's fallen

No device catches every fall. That's why there are three.

1 · Wristband

No button needed

If she falls, her wristband can tell, and sends for help by itself. It looks like a watch, not an alarm.

2 · Button

If she can, she asks

Not feeling right, or had a fall and can reach her wrist? One press on the wristband and her circle knows.

3 · Home sensors

When the wristband is off

Taken it off for her bath? Small sensors notice if she's in the bathroom much longer than usual, or if there's been no movement for a long time.

What happens next

  1. A fall is noticed. By her wristband, her button or her home.
  2. Everyone in her circle is told at once. You, your brother, the neighbour with a key. Urgent alerts break through Do Not Disturb.
  3. Tap "Call Mum". BondNow Connect, the tablet in her living room, answers by itself. You can see her and talk to her from wherever you are. She doesn't have to reach a phone.
  4. Someone nearby taps "I'm going". Everyone else can see help is on the way.
  5. Help arrives. Mr Patel taps "All fine", which clears the alert for the whole circle. If no one responds within a few minutes, it keeps trying the next person.

The BondNow difference

The first voice she hears is yours.

Every BondNow Care plan includes BondNow Connect, the tablet in her home that answers calls by itself. So when an alert comes in, you don't just get a notification. You can be there with her, on her screen, telling her help is coming, while a neighbour lets himself in.

On ordinary days, it's the same screen that brings her your photos, your calls and her radio. One platform for staying close and staying safe.

See it happen

Dramatisation. Sample scenario.

Try it yourself

Step through a real-life moment, or tap around the app yourself.

Try it as Sarah

Sarah lives in Sydney. Her mum Margaret lives on her own in Leeds. Pick a moment and step through what Sarah's phone shows.

Sample data. BondNow Care is coming in 2027. No device catches every fall, which is why there are three ways it can tell.

5:42Sydney
Demo · sample data

Mum

Margaret · Leeds

Mum's OK
19:42Leeds · her time
05:42Sydney · your time
Wristband worn
Battery 82% · connected
On
Last movement
Living room, 2 minutes ago
Her day so far
Up at7:02am
Out and back10:40 to 11:55
Active2h 48m
Last nightRested ~7h
Worth a look
Up 3 times last night
Usually once. Night-time trips are when people are most likely to fall. Maybe worth a chat?

BondNow Care shows changes in routine. It doesn't diagnose anything. Talk to her GP about health concerns.

Alerts

Everything that's happened, newest first

Mum may have fallen
Wristband alert · 12 Oct, 19:42 · Mr Patel was with her in 5 min · Resolved: she's fine
Longer than usual in the bathroom
9 Oct, 08:55 · False alarm: "having a long soak"
Wristband not worn since 9:00am
3 Oct · Reminder shown on BondNow Connect · back on at 10:12
Mum isn't up yet
28 Sep, 09:00 · Up at 9:18, a lie-in

Her circle

Who hears about what, and in which order

S
You, Sarah · Sydney
All alerts · urgent ones break through Do Not Disturb · daily summary at 7:00am your time
T
Tom, brother · Manchester
Urgent alerts · 2 hours' drive
P
Mr Patel, next door
Urgent alerts only · has a spare key · usually first there
If nobody responds
Urgent alerts repeat every minute. After 3 minutes with no one tapping "I'm going", it rings the next person on the list.

Margaret chose who's in her circle. She can see the list on BondNow Connect.

Alerts settings

Times are Leeds time

Fall alerts
From her wristband. Always on.
Help button
When she presses her wristband. Always on.
Much longer than usual in the bathroom
Covers baths and showers, when the wristband is off
No movement for 2 hours
Between 08:00 and 20:00
Not up by 9:00am
She's usually up around 7
Wristband not worn
After 1 hour, shows a reminder on BondNow Connect
Daily summary
7:00am your time, with your breakfast
Devices
Wristband
Battery 82% · connected
3 plug sensors
Living room, kitchen, landing · all online
Bedroom and bathroom sensors
Battery good
Front door sensor
Battery good

Mum may have fallen

Wristband alert · 7:42pm in Leeds
5:42am your time

Mum's been in the bathroom much longer than usual

Little movement for 50 minutes. Her wristband is off, on the bathroom shelf.
8:55am in Leeds · 6:55pm your time

Mum
BondNow Connect answered by itself
Step 1 of 3

Scan the sensor

Point your phone at the code on the back of the sensor. Whoever is with Mum can do this: a neighbour, a relative, a carer.

Found: plug sensor
Step 2 of 3

Plug it in

Plug it into any wall socket in the room. You can still use the socket as normal. Which room is it in?

Step 3 of 3

Stick the motion sensor on the wall

Peel the sticky pad and press it onto the bathroom wall, about head height, facing the room. No drilling, no screws, no tools.

All set, in about 15 minutes

Every sensor goes in the same way. The wristband pairs the same way too: scan it, then Mum puts it on like a watch.

Getting to know Mum's routine
Fall alerts and the help button work straight away. Routine insights get better after about a week.

And on ordinary days, peace of mind

Up and about

"Mum's up, 7:02." A quiet note that she's started her day, waiting for you when you wake.

A normal day

Out to the shops and back, time in the kitchen, a good night's rest. A short summary at a time that suits you.

Small changes, noticed early

"Up 4 times last night. Usually once." Small changes in her routine can be the first sign something isn't right, so you can ask her, or her GP, the right question sooner.

BondNow Care shows changes in routine. It doesn't diagnose anything, and it isn't a medical device.

Set up in about 15 minutes. No tools, no special skills.

Everything arrives in one box at her door. A neighbour, a relative or a carer can set it up while you watch on a call.

Step 1

Scan it

Open the BondNow app and scan the code on each sensor. The app tells you which room it's for.

Step 2

Plug it in

Plug the room sensors into ordinary wall sockets. The socket still works as normal.

Step 3

Stick it on

Peel the sticky pad and press the motion sensors onto the bedroom and bathroom walls. No drilling, no screws.

Then scan the wristband, and she puts it on like a watch. Fall alerts work straight away.

How it compares

Each of these does something well. BondNow Care brings the parts that matter for a family far away into one place.

BondNow CarePendant alarm with call centreSmartwatch with fall detectionHome sensor kitVideo calling device
Can tell she may have fallen without a button pressYes, three signals that check each otherSome modelsYesRarelyNo
Still notices when the wearable is offYes, home sensorsNoNoPartlyNo
Alerts family and neighbours directly, all at onceYesUsually via the call centreEmergency contactsYesNo
You can talk to her straight away, without her reaching a phoneYes, BondNow Connect answersThrough the pendant speaker, with the call centreOnly if she answers the watchNoOnly if she answers
No cameras or microphones in her homeYesYesYesUsuallyHas a camera
Wearable battery lifeUp to 6 monthsLong, or plugged inA day or twoYesPlugged in
Everyday connection: calls, photos, memories, care circle updatesYes, BondNow includedNoLimitedNoYes
24/7 professional response centreNo. It alerts the people she choosesYesCalls emergency servicesSomeNo

Typical features of each type of product. Individual products vary. BondNow Care features are planned for launch in 2027.

Her dignity comes first

  • No cameras and no microphones in her home
  • A wristband that looks like a watch, not an alarm pendant
  • She agrees before anything is installed
  • She chooses who is in her circle, and can see the list on her screen
  • It notices her routine. It doesn't watch her.

Living alone shouldn't mean living unseen.

She keeps her independence. You keep your peace of mind.

Join the families waiting list

Be first to hear when BondNow Care is ready, first to see pricing, and first in line for our small family pilot.

Brevo form (families) goes here

We'll only use your details to tell you about BondNow Care. Unsubscribe any time. Privacy policy

Questions

When can we get it?

We're planning to launch in 2027. People on the waiting list hear first, and some will be invited to try it early in a small pilot.

How much will it cost?

We'll share pricing with the waiting list first, once we know how many families want it. The form asks what would feel fair to you, which helps us get it right.

Will it catch every fall?

No device catches every fall, and we won't pretend otherwise. That's why there are three ways it can tell: the wristband noticing a fall on its own, a button she can press, and home sensors for the times the wristband is off.

What if she takes the wristband off?

The home sensors keep noticing her routine, for example if she's in the bathroom much longer than usual. If the wristband hasn't been worn for a while, you get a gentle note and BondNow Connect shows a friendly reminder.

How often does the wristband need charging?

Up to 6 months between charges, depending on use. You'll get a note in the app well before it runs low.

Does it call 999?

No. BondNow Care alerts the people in her circle, and you or they can call 999 if needed. It isn't a 24/7 monitored alarm service.

Who sets it up if I live abroad?

It's delivered to her home. Anyone with a phone can set it up in about 15 minutes: scan each sensor with the BondNow app, plug it in or stick it to the wall, and pair the wristband. No tools and no special skills. You can watch and help on a call.

Does she need Wi-Fi?

Yes, a normal home broadband connection. The sensors and wristband connect through the plug-in sensors.

Do we need BondNow as well?

BondNow is included. BondNow Connect, the tablet in her home that brings her your photos and answers your calls, is the same one that answers when there's an alert.

Is it a medical device?

No. It tells you when she may have fallen or needs help, and about changes in her routine. It doesn't diagnose anything. Always talk to her GP about health concerns.

Does she have carers, or live in a care home?

BondNow Care has a version for care homes and home care teams too.

Your submission could not be saved. Please try again.
Thank you. Please check your inbox and tap the link to confirm. It may take a minute to arrive.

We work with Brevo to collect your data and send you our communications. As part of this, Brevo acts under our responsibility and our instructions, we remain responsible for how your data is used for this purpose. Brevo may also, on its own side, use some of this data to help keep the platform secure (for example, to spot attempted fraud or hacking), to find out more about this part, see Brevo's Privacy Policy.

Christmas offer - Upto 20% off with XMAS20 Coupon. Ends 2 January.