BondNow Care · coming 2027
Most pendant alarms only work if she presses the button. Smartwatches need charging every day or two. Cameras feel like being watched. BondNow Care uses three signals that check each other, a wristband that lasts up to 6 months, and no cameras. If she falls, BondNow Connect answers by itself, so you can talk to her while help is on the way.
Last winter, Margaret slipped in her kitchen in Leeds. She couldn't get up, and she couldn't reach her phone.
She waited on the floor until her carer arrived at eleven the next morning.
Her daughter Sarah found out from a voicemail, ten hours later, on the other side of the world.
Margaret was alright. Sarah hasn't slept properly since.
Around 1 in 3 people over 65 have a fall each year, and around half of people over 80. (NICE)
Margaret and Sarah are a sample story, not real customers.
Her
She runs her own home and her own day. She doesn't want to be watched, and she doesn't want to be a bother.
You
You can't pop round. When a call goes unanswered, you're left guessing, sometimes for hours.
BondNow Care is built so both of you are right.
A pendant only helps if she presses it, and many people can't or don't after a fall. Some sensors go off at the wrong moments, until everyone stops trusting them.
Her wristband, motion sensors and Wi-Fi sensing in her home work together. That means fewer missed falls and fewer false alarms.
Smartwatches need charging every day or two, so they're often off her wrist when it matters.
She puts it on like a watch and forgets about it. If she takes it off for a bath, her home still notices.
"I'm not having a camera in my bedroom." Most parents say no, and they're right to.
Small sensors notice movement and routine, not faces. Nothing to watch her, nothing to listen in.
A fall alarm calls a call centre. It doesn't help you talk to her, share a photo, or keep your brother in the loop.
BondNow is included. Two-way calls that answer by themselves on BondNow Connect, shared photos and memories, and updates for her whole care circle.
No device catches every fall. That's why there are three.
1 · Wristband
If she falls, her wristband can tell, and sends for help by itself. It looks like a watch, not an alarm.
2 · Button
Not feeling right, or had a fall and can reach her wrist? One press on the wristband and her circle knows.
3 · Home sensors
Taken it off for her bath? Small sensors notice if she's in the bathroom much longer than usual, or if there's been no movement for a long time.
The BondNow difference
Every BondNow Care plan includes BondNow Connect, the tablet in her home that answers calls by itself. So when an alert comes in, you don't just get a notification. You can be there with her, on her screen, telling her help is coming, while a neighbour lets himself in.
On ordinary days, it's the same screen that brings her your photos, your calls and her radio. One platform for staying close and staying safe.
Dramatisation. Sample scenario.
Step through a real-life moment, or tap around the app yourself.
Sarah lives in Sydney. Her mum Margaret lives on her own in Leeds. Pick a moment and step through what Sarah's phone shows.
Sample data. BondNow Care is coming in 2027. No device catches every fall, which is why there are three ways it can tell.
Margaret · Leeds
Mum's OKBondNow Care shows changes in routine. It doesn't diagnose anything. Talk to her GP about health concerns.
Everything that's happened, newest first
Who hears about what, and in which order
Margaret chose who's in her circle. She can see the list on BondNow Connect.
Times are Leeds time
Wristband alert · 7:42pm in Leeds
5:42am your time
Little movement for 50 minutes. Her wristband is off, on the bathroom shelf.
8:55am in Leeds · 6:55pm your time
Point your phone at the code on the back of the sensor. Whoever is with Mum can do this: a neighbour, a relative, a carer.
Plug it into any wall socket in the room. You can still use the socket as normal. Which room is it in?
Peel the sticky pad and press it onto the bathroom wall, about head height, facing the room. No drilling, no screws, no tools.
Every sensor goes in the same way. The wristband pairs the same way too: scan it, then Mum puts it on like a watch.
"Mum's up, 7:02." A quiet note that she's started her day, waiting for you when you wake.
Out to the shops and back, time in the kitchen, a good night's rest. A short summary at a time that suits you.
"Up 4 times last night. Usually once." Small changes in her routine can be the first sign something isn't right, so you can ask her, or her GP, the right question sooner.
BondNow Care shows changes in routine. It doesn't diagnose anything, and it isn't a medical device.
Everything arrives in one box at her door. A neighbour, a relative or a carer can set it up while you watch on a call.
Step 1
Open the BondNow app and scan the code on each sensor. The app tells you which room it's for.
Step 2
Plug the room sensors into ordinary wall sockets. The socket still works as normal.
Step 3
Peel the sticky pad and press the motion sensors onto the bedroom and bathroom walls. No drilling, no screws.
Then scan the wristband, and she puts it on like a watch. Fall alerts work straight away.
Each of these does something well. BondNow Care brings the parts that matter for a family far away into one place.
| BondNow Care | Pendant alarm with call centre | Smartwatch with fall detection | Home sensor kit | Video calling device | |
|---|---|---|---|---|---|
| Can tell she may have fallen without a button press | Yes, three signals that check each other | Some models | Yes | Rarely | No |
| Still notices when the wearable is off | Yes, home sensors | No | No | Partly | No |
| Alerts family and neighbours directly, all at once | Yes | Usually via the call centre | Emergency contacts | Yes | No |
| You can talk to her straight away, without her reaching a phone | Yes, BondNow Connect answers | Through the pendant speaker, with the call centre | Only if she answers the watch | No | Only if she answers |
| No cameras or microphones in her home | Yes | Yes | Yes | Usually | Has a camera |
| Wearable battery life | Up to 6 months | Long, or plugged in | A day or two | Yes | Plugged in |
| Everyday connection: calls, photos, memories, care circle updates | Yes, BondNow included | No | Limited | No | Yes |
| 24/7 professional response centre | No. It alerts the people she chooses | Yes | Calls emergency services | Some | No |
Typical features of each type of product. Individual products vary. BondNow Care features are planned for launch in 2027.
She keeps her independence. You keep your peace of mind.
Be first to hear when BondNow Care is ready, first to see pricing, and first in line for our small family pilot.
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We're planning to launch in 2027. People on the waiting list hear first, and some will be invited to try it early in a small pilot.
We'll share pricing with the waiting list first, once we know how many families want it. The form asks what would feel fair to you, which helps us get it right.
No device catches every fall, and we won't pretend otherwise. That's why there are three ways it can tell: the wristband noticing a fall on its own, a button she can press, and home sensors for the times the wristband is off.
The home sensors keep noticing her routine, for example if she's in the bathroom much longer than usual. If the wristband hasn't been worn for a while, you get a gentle note and BondNow Connect shows a friendly reminder.
Up to 6 months between charges, depending on use. You'll get a note in the app well before it runs low.
No. BondNow Care alerts the people in her circle, and you or they can call 999 if needed. It isn't a 24/7 monitored alarm service.
It's delivered to her home. Anyone with a phone can set it up in about 15 minutes: scan each sensor with the BondNow app, plug it in or stick it to the wall, and pair the wristband. No tools and no special skills. You can watch and help on a call.
Yes, a normal home broadband connection. The sensors and wristband connect through the plug-in sensors.
BondNow is included. BondNow Connect, the tablet in her home that brings her your photos and answers your calls, is the same one that answers when there's an alert.
No. It tells you when she may have fallen or needs help, and about changes in her routine. It doesn't diagnose anything. Always talk to her GP about health concerns.
BondNow Care has a version for care homes and home care teams too.